Alcove Group Wins the Innovation at Scale Award at ITEC 2025!

Alcove Group Wins the Innovation at Scale Award at ITEC 2025!

We are proud to announce that Alcove Group has been awarded the Innovation at Scale Award at the ITEC 2025 Awards, recognising the incredible impact of our Virtual Care Agency. This award celebrates organisations that have successfully implemented innovative, technology-enabled care solutions at scale—delivering measurable benefits to individuals, carers, and care providers.

Transforming Social Care with Virtual Care

Launched in 2023, our Virtual Care Agency is redefining how care is delivered, providing 50,000+ virtual care visits per year and generating over £5M in savings for our Local Authority clients. Designed to tackle social isolation, well-being assessments, and care workforce challenges, our service ensures that people receive high-quality, personalised care without the constraints of traditional caregiving models.

By harnessing smart technology, such as the Alcove Video Carephone - with real human carers delivering care visits - our approach has led to:

✅ Enhanced independence for users
✅ Faster response times for welfare checks
✅ Reduced demand on emergency services
✅ Lower carbon emissions and improved workforce efficiency

A New Standard for Digital Care

Winning this award is a testament to our commitment to innovation and scalable care solutions. By leveraging cutting-edge technology and optimising the allocation of human resources, Alcove Group is setting new benchmarks for reliable, user-friendly, and inclusive virtual care services.

We are incredibly proud of our team, partners, and clients who have supported this journey. This recognition fuels our mission to continue revolutionising social care with technology that enhances lives, reduces costs, and improves care outcomes at scale.

Thank you TSA and our wonderful clients. 

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